President, Founder, & CEO
Bob's vision and leadership over the last 30 years has brought our team from its humble beginnings to where we are today: excited to be serving more customers than ever before.
Bob has successfully founded and co-founded multiple companies. Bob received his MBA from Gonzaga University and is a licensed Master Elevator Constructor (MN).
Brian D. Nichols
Executive Vice President & Co-Founder, Arrow Lift of California
Brian has been a pioneering member of the Accessibility and Residential Elevator industry for over 20 years.
Brian has successfully founded and co-founded multiple companies. He holds a C-II elevator contractor's license, B - general building contractor and (4) C - specialty licenses. He is also a licensed Certified Competent Conveyance Mechanic (CCCM) in the State of California.
Senior Vice President of Marketing & Sales
Andy has been with Arrow Lift for over 15 years. Under Andy's guidance, Arrow Lift has developed one of the fastest growing sales teams in the elevator industry.
Andy has led Arrow Lift sales teams ranking in the top 5 nationally for multiple manufacturers including Stannah Stairlifts, Symmetry Elevating Solutions, National Wheel-o-vator, and more.
Joe Newstrom, PE
Vice President of Operations & Engineering
Joe has been working with Arrow Lift for over 12 years in technical leadership, training, safety codes, information technology, software development, and engineering design.
Joe holds licenses as a Mechanical Engineer, Master Elevator Constructor, Master Electrician, and is a Certified Continuing Education Instructor.
Vice President of Finance & Accounting
Pete has been with our team since 2011, including pioneering our Ohio offices in Cleveland and Columbus. Pete has hands-on experience with installations, field service, and sales within the elevator industry, as well as a background in management and finance.
Before joining Arrow Lift, Pete served as an officer in the United States Air Force, and he received his MBA in Finance from Case Western Reserve University.
Director of Project Management
Sandy leads our project delivery team, specializing in bringing our customers' projects in on time and on budget.
Sandy has been contributing her organizational leadership to the Arrow Lift family for nearly 2 decades.
Director of Corporate Projects
Brent has been with our team since 2007, focusing on operational efficiency and business processes.
Brent has spearheaded efforts in California and has extensive project & operations management experience.
Director of Field Operations, Upper Midwest
Tim has been with Arrow Lift since 2002 and currently serves as Upper Midwest Field Operations Manager. Tim enjoys helping improve the quality of people's lives in their home.
Tim has a degree in Electronic Technology from Anoka Technical College. He has been a licensed contractor in Minnesota since 1993 and is also a licensed elevator constructor.
Ken Chipman, CPA
Controller & Accounting Manager
Ken has been working in accounting management for nearly 3 decades, and joined our team in 2014 to lead our accounting and administrative staff.
Stair Lift Sales & Marketing Manager
Brett has been with our team since 2012 and leads our stair lift sales efforts nationwide.
Brett specializes in solving home accessibility problems for customers of all ages by working with end users to identify and resolve accessibility challenges in their homes and places of worship.
Customer Service Manager
Caleb has been building the Arrow Lift customer service team since 2011.
Caleb is a published novelist and has worked in film as well as advertising, and has an encyclopedic knowledge of our service customers.
California Field Operations Manager
Matt is an elevator industry veteran and leads our technical team in California. Matt is a Certified Competent Conveyance Mechanic (CCCM) in California and a licensed Elevator Mechanic (Los Angeles).
Robert Van Patten
Information Technology Manager
Robbie is a highly organized team-builder and has been working in the elevator industry since 2014.
Robbie's expertise in systems planning & solution delivery allows him to work across multiple organizational areas in supporting our sales, operations, & accounting teams.