Management Team
Sandy Benes
Director of Project Management
Sandy leads our project delivery team, specializing in bringing our customers' projects in on time and on budget.
Sandy has been contributing her organizational leadership to the Arrow Lift family for nearly 2 decades.
Brent Louviere
Director of Corporate Projects
Brent has been with our team since 2007, focusing on operational efficiency and business processes.
Brent has spearheaded efforts in California and has extensive project & operations management experience.
Tim Stephens
Director of Field Operations, Upper Midwest
Tim has been with Arrow Lift since 2002 and currently serves as Upper Midwest Field Operations Manager. Tim enjoys helping improve the quality of people's lives in their home.
Tim has a degree in Electronic Technology from Anoka Technical College. He has been a licensed contractor in Minnesota since 1993 and is also a licensed elevator constructor.
Ken Chipman, CPA
Controller & Accounting Manager
Ken has been working in accounting management for nearly 3 decades, and joined our team in 2014 to lead our accounting and administrative staff.
Brett Torfin
Stair Lift Sales & Marketing Manager
Brett has been with our team since 2012 and leads our stair lift sales efforts nationwide.
Brett specializes in solving home accessibility problems for customers of all ages by working with end users to identify and resolve accessibility challenges in their homes and places of worship.
Caleb Rocke
Customer Service Manager
Caleb has been building the Arrow Lift customer service team since 2011.
Caleb is a published novelist and has worked in film as well as advertising, and has an encyclopedic knowledge of our service customers.
Matt Miller
California Field Operations Manager
Matt is an elevator industry veteran and leads our technical team in California. Matt is a Certified Competent Conveyance Mechanic (CCCM) in California and a licensed Elevator Mechanic (Los Angeles).
Robert Van Patten
Information Technology Manager
Robbie is a highly organized team-builder and has been working in the elevator industry since 2014.
Robbie's expertise in systems planning & solution delivery allows him to work across multiple organizational areas in supporting our sales, operations, & accounting teams.